Plant Guarantee Policy

Beisswenger’s Plant Guarantee

 

Beisswenger’s guarantees its annuals to be healthy at time of purchase. We will do our best to provide you with all the necessary information to succeed with your purchase and provide you with the support throughout the growing season. Our guarantee does not cover acts due to negligence or environmental factors.

Your responsibilities include…..

Plants must be transplanted in a timely manner.

Plants must be cared for until they are planted.

Beisswenger’s guarantees all zone hardy perennials, shrubs and trees (hardy to zone 4) to be healthy at time of purchase and for 1 year after purchase. To redeem your guarantee and return your purchase, please provide the original store receipt (credit card receipts do not provide the correct information), plant tag (identifying botanical name, barcode, and pricing), and the dead plant.

Plant returns will only be accepted from June 1st to September 15th. This gives some seasonal shrubs and perennials a chance to break dormancy.

There is a “one time” replacement on your plant material. Some plants just don’t like that location.

Because of the seasonality of our industry, plants must be returned for “like” product.

Cash returns will be honored for sale price at the time of purchase.